Easy Returns & Exchanges

We want you to love your purchase! If you’re not completely satisfied, we make returns simple.

Return Window:
You can return items within 30 days of your order delivery.

Return Fee (U.S. Orders):
A $10 restocking fee will be deducted from your refund for all U.S. returns.

Return & Exchange Policy

Discounted Items:
    • Products purchased at 50% off or more – eligible for exchange or store
      credit only.
    • Products purchased at 60% off or more or marked Final Sale – not
      eligible for return or exchange.

Condition Requirements:
    • Items must have original tags and packaging, and must not be worn,
      washed, or altered.
    • We reserve the right to refuse items that appear worn or damaged.

Refunds:
    • Refunds are issued to the original payment method.
    • We cannot process refunds for returns without the necessary return
      documents provided by us.

Exchanges

    • Exchanges are allowed once per order.
    • If an exchanged item is returned, it will only be eligible for store credit.
    • Exchanges are shipped after your original item has been received and processed.
    • For a faster exchange, start a return on your original order and place a
      new order instead.

Need help? Email us anytime at contactus@swims.com.

How to Start a Return

Start your return or exchange through our Self-Service Returns Portal.

After your return package is delivered, please allow 7–10 business days for processing.

If you need assistance at any point, our team is always happy to help at contactus@swims.com.