*** Please note that we are temporiraly turning off the shipping service to Canada. Sorry for the inconvience ***
We offer easy returns within 14 days of your order delivery. Please note, returns on orders placed within US will incur a $10 restocking fee, which will be deducted from your refund.
Here are our return / exchange policy:
- For products purchased at 50% off or more, exchange or store credit only.
- Items with original tags and packaging that have not been worn, washed, or altered can be returned for a refund. We reserve the right to refuse worn or damaged merchandise.
- Refunds are applied to the payment method used to place the order.
- Please note that we cannot process refunds and are not liable for the returns if the return packages are without necessary documents provided by us.
Exchanges are one-time only. Exchanges that are returned are only eligible for store credit.
Our self-service portal is under maintenance, and is expected to be back online by next Wednesday (9/27). Please return later, or send your return/ exchange details to us at firstname.lastname@example.org.
After your return package was delivered, please allow 7-10 business days for processing.