We offer easy returns within 14 days of your order delivery. Please note, any shipping charges ($10 per label within the US; $25 per label for CA) will not be refunded.
Here are our return / exchange policy:
- For products purchased at 50% off or more, exchange or store credit only.
- Items with original tags and packaging that have not been worn, washed, or altered can be returned for a full refund. We reserve the right to refuse worn or damaged merchandise.
- Refunds are applied to the payment method used to place the order.
- Please note that we cannot process refunds and are not liable for the returns if the return packages are without necessary documents provided by us.
For US returns, you can initiate it by using our self-serve portal. For CA returns, please contact us at contactus@swims.com or fill out the contact form.