Easy Returns & Exchanges

We want you to love your purchase! If you’re not completely satisfied, we make returns simple.

Return Window:
You can return items within 30 days of your order delivery.

Return Fee (U.S. Orders):
A $10 restocking fee will be deducted from your refund for all U.S. returns.

Return & Exchange Policy

Discounted Items:
    • Products purchased at 50% off or more – eligible for exchange or store
      credit only.
    • Products purchased at 60% off or more or marked Final Sale – not
      eligible for return or exchange.

Condition Requirements:
    • Items must have original tags and packaging, and must not be worn,
      washed, or altered.
    • We reserve the right to refuse items that appear worn or damaged.

Refunds:
    • Refunds are issued to the original payment method.
    • We cannot process refunds for returns without the necessary return
      documents provided by us.

Exchanges

    • Exchanges are one-time only.
    • If an exchanged item is returned again, it will only be eligible for store
      credit.
    • We will ship your exchange only after we’ve received your return item.
    • For a faster exchange, start a return on your original order and place a
      new order instead.

Need help? Email us anytime at contactus@swims.com.

How to Start a Return

Use our Self-Service Returns Portal to initiate your return or exchange quickly and easily.

After your return package is delivered, please allow 7–10 business days for processing.